Return & Refund Policy

Last Updated: 30/3/2025

At FOPODISPLAY, we stand behind our products. If you're not completely satisfied, we offer hassle-free returns within 30 days.

Easy Returns Process

1. Eligibility

✅ Acceptable Reasons:

  • Defective product (verified upon return)

  • Wrong item received

  • Unopened/unused items in original packaging

❌ Non-Returnable Items:

  • Used or damaged products

  • Missing accessories/packaging

  • Special sale/discounted items

  • Orders >30 days from delivery

2. How to Initiate a Return

Contact Support within 30 days:
📧 Email: service@fopodisplay.com (Include order # + photos of issue)

Wait for Approval – We’ll email a prepaid return label (US/EU only) or instructions.

Ship It Back – Use original packaging for protection.

📦 Return Address:
2nd Floor, Wanyuan Kechuang Park 🏢
Bao'an District, Shenzhen, Guangdong Province, China 🇨🇳
Phone: +86 159 2003 8789

3. Refund Timeline

  • 3–5 business days after we receive and inspect your return.

  • Refunds issued to your original payment method.

  • Allow 5–10 days for bank processing.

Special Cases

Defective Products

We’ll cover return shipping and send a free replacement (or full refund).

Wrong Item Received

Keep the incorrect item free if return shipping costs exceed product value*.

International Returns

Customers outside the U.S./EU:

  • Refund amount = item cost – original shipping fees.

  • Return shipping is your responsibility.

Need Help?

Quick Support Options:
📞 Phone/WhatsApp: +86 15920038789
💬 Live Chat: www.fopodisplay.com
⏰ Hours: Mon–Sun, 8 AM–6 PM (PST)

Why Customers Trust Us

🔹 30-Day Guarantee – No questions asked on unused items
🔹 Free US/EU Return Labels – For defective/wrong items
🔹 Transparent Process – Track your return status via email

Shop with confidence at www.fopodisplay.com

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.